Privacy Policy

We value privacy greatly and guarantee to treat your personal information with respect, especially any data collected during your visit to our website at https://www.travofinder.com/.

This Policy will detail the ways in which we gather, utilize, and disclose your personal data. Kindly make sure to read it thoroughly. When you visit our Website, you agree to let us collect, use, and share your personal information according to this Policy.

This Policy references Travofinder Terms of Use and utilizes defined terms as defined in those Terms.

Data that we gather

You can disable individual cookies or use your browser or device settings to remove specific cookies or all of them. You can include personal information such as your first and last name, home or work address, age, email address, phone number, and credit/debit card details. We gather the following types of data:

What Type of information we gather

When you visit our Website, we may gather personal data from you. Personal information includes details about a specific person, such as their full name, residential or work address, age, email address, phone number, and credit/debit card details. Data gathered from the subsequent origins:

Data Provided by You

Personal information may be gathered from you when utilizing our Website. Despite what was mentioned before, you are not obligated to give personal details to browse our site, but we will need to gather specific personal information if you decide to utilize our Services, such as payment information for Premium Services subscribers.

General Information

Personal information we collect and process about you will vary based on our connection with you. It will contain a combination of some or all of the following elements:

• Basic details: Name, position, sex, birth date, phone number, passport or ID information (potentially with a photo), and response to a security query (like preferred colour)
• Contact Information: including phone number, physical address, email address, and social media username
• Details of the Trip: including travel schedule, luggage, seating preferences, seat selection, and meal preferences
• Information about Payment: including your credit or debit card number and expiration date.
• Our Engagements with You: including feedback, grievances, praises, claims (like about lost luggage), survey responses, communication records, and interactions with us and our employees.
• Website: If you utilize our website, we may collect information such as your geo-location, IP address, mobile phone number or ID, and data on how you interact with the website, as well as any third-party websites you visit through them.

Data Collection Technologies Help Us Gather Information Automatically

While you explore our website and engage with it, we might utilize automated data gathering technologies to gather specific details about your devices, browsing activities, and behaviours.

Information about your visits to our Website, such as traffic data, location data, logs, and communication data, as well as the resources you access and use on the Website.

Details regarding your computer and internet connection, such as your IP address, operating system, and browser type.

Data on your usage of our Services, your interactions with our Services and ads, and details on data or files you have uploaded to our Services. This data might consist of activities such as button clicks, mouse gestures, keyboard inputs, page views, access times, web beacons, and information from cookies or pixel tags. Refer to the information below for more details on cookies, pixel tags, web beacons, and analytic technologies.

We may also utilize these technologies to gather data on your internet behaviour across various third-party websites or online services over time (behavioural tracking). The data we gather automatically consists of statistical information that may also contain personal data, which we may store or link to personal data obtained through other means or from third parties.

Assisting us in enhancing our website, providing a superior and customized service through various means such as:

• Make an approximate calculation of our audience size and analyze their usage patterns.
• Save your preferences to customize our Website based on your unique interests.
• IIncrease the pace of your searches.
• Identify you upon your return to our website.

How Your Information is Used?

We use the information you provide, including personal data, that we collect or that you share with us.

• To present our Website and its functionalities to you.
• To cater to your travel requirements by handling reservations, bookings, and purchases, staying connected with you regarding these transactions and supplying any desired information, goods, or services.
• To fulfil any other purpose for which you give it.
• We must meet our obligations and protect our rights as outlined in any agreements between you and us.
• For handling payments, generating invoices, and receiving payments for contractual agreements that involve payment.
• To notify you of any changes made to our Website, products, or services offered or provided through them.
• To promote our products and services through marketing and advertising communications that interest you.
• Creating, maintaining, and modifying user profiles on our Website and authenticating your identity as a user.
• To facilitate your participation in interactive features on our Website.
• To deal with your questions, requests for details, and manage information preferences;
• To contact you to send information such as travel booking confirmations and updates.
• We can explain how you provide the information differently.
• For any other purpose with your consent.

The information we collect from you may be used to contact you about products and services that may be important to you.

Sharing of your Information

We can share combined data on our users, and non-identifying information for business reasons, within legal boundaries.

We might reveal personal data and information that we gather, or that you provide according to the guidelines in this Policy.

To our affiliated companies and sister organizations;

We rely on contractors, service providers, and other third parties to help with our business operations, specifically for arranging your travel. In most cases, we will need to handle personal information through a third -party, such as airlines.

To other third party vendors we collaborate with for our business operations and delivering services to you. This consists of marketing agencies and/or firms in charge of our marketing campaigns, IT developers, service providers, hosting providers, third parties overseeing promotions we may conduct, third party software companies, advertising providers and networks, and site analytics providers.

In the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale of Company assets, personal information of Website users may be transferred to a buyer or successor.

• To meet the objective for which you supply it
• For any other reason that we have told you about when you provide the information
• By obtaining your permission.

Data Retention

We will keep your personal information following all relevant laws for only as long as needed to achieve the objectives outlined in this Policy. Before utilizing your personal information for analytical purposes or trend analysis beyond the usual retention period, we will remove identifying information, combine data, or make it anonymous.

We use industry-standard methods to ensure that we cannot recover or retrieve your information when we remove your personal data. To safeguard our systems from potential loss, we might retain backup copies of your personal data. This data cannot be accessed unless it is recovered, and once it is restored, any irrelevant information will be removed.

• The length of time we have been connected with you, such as any active user accounts, recent bookings, or other transactions conducted with us;
• Laws mandate that we must retain records of your interactions with us for a certain duration.
• Existing and important legal requirements determining the duration for which we keep your personal data, such as contractual agreements, legal disputes, time limits, and official inquiries.
• If secure backups of our systems require the information.

Cookies

Our websites may utilize cookies, which are small data files with an identifier. A server sends these cookies to a browser, and the browser stores them. The server receives the identifier every time the browser asks for a page from the server. We use cookies to enhance your experience on our websites, and services, and to monitor your actions while you visit our websites. To keep using our websites, you agree to the use of cookies as outlined in this Privacy Policy.

Cookies usually do not contain user-identifying information; however, we might connect your personal data to the information from cookies.

Certain cookies are removed upon closing the browser. Session cookies are recognized as such. Others will stay on your device either until they expire or until you decide to delete them. We call them persistent cookies, which enable us to recall information about you when you return as a visitor. If you wish to prevent cookies from being saved, you can take action. You can individually disable cookies or use your browser or device settings to remove specific cookies or all of them. It is important to remember that blocking certain or all cookies (including essential cookies) may prevent you from using or accessing certain or all parts of our websites.

To deactivate cookies, adjust your web browser or device settings to block cookies. If you turn off the cookie feature, you might not be able to view or obtain all the information that our websites provide. Changing your cookie settings will vary.

Utilization of Cookies and Other Tracking Technologies by Third Parties

Third parties such as advertisers, ad networks, content providers, and payment processors provide certain website content, applications, and features, including advertisements, ticket issuance, and payment processing. These third parties may use cookies alone or with web beacons or other tracking technologies to gather information about you while using our Website.

The data they collect could be linked to your personal details, or they could gather data, including personal information, about your online behaviour across various websites and other online services. This data could be utilized to offer you interest-based advertising or personalized content.

We have no authority over the tracking technologies of these third parties or their potential uses. Should you have any inquiries regarding an advertisement or other personalized content, it is recommended that you reach out to the relevant provider directly. To learn how to choose not to receive targeted ads from providers, refer to the section "Choices About How We Use and Disclose Your Information" below.

What is the Duration for Retaining Personal Information?

We will keep your data for as long as necessary to fulfil the original purpose(s) for which we gathered it. When you make a flight reservation with us, we will retain your booking details for a time that enables us to complete travel plans, address any issues or questions, enhance your overall experience, guarantee you receive any rewards you are entitled to, and meet any legal requirements.

We constantly assess the data we possess and ensure that we delete or anonymize it securely when we no longer need to keep it for legal, business, or customer reasons. We might keep a documentation of our association with you as long as necessary under legal obligations.

SECURITY OF DATA

We prioritize the serious security and protection of your information. We have put in place industry-standard measures to protect your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. We keep any data you share with us on our secure servers protected by firewalls. We secure all payment transactions through SSL technology encryption.

Regrettably, the internet's transmission of information is never entirely secure. While we make efforts to safeguard your personal information, we cannot ensure the security of your personal data when sent to us through online channels. It is your responsibility if personal information is transmitted. We do not take responsibility for bypassing any privacy settings or security measures found on the Website. If we discover that your personal information is exposed, we will quickly inform you via email at the last provided email address, or as required by law. We may delay notification to assess the breach, restore system integrity, and work with authorities.

Your information's safety and security also rely on you. If we have provided you with a password for specific areas of our Website, it is your responsibility to keep that password private. Please do not give your password to anyone else. We advise you to exercise caution when sharing information in the public areas of the Website. Any user of the website can see the information you post in public sections.

Modifications to Our Privacy Policy

This privacy policy might be revised from time to time. Our practice is to publish any modifications we implement to our privacy policy on this webpage. If we make significant modifications in how we handle your personal data, we will inform you through a noticeable announcement or by sending an email to the address you provided in your account. The last revision date of the privacy policy is specified at the top of the page. You must ensure that you provide us with a current, functioning email address and regularly visit our website and privacy policy for updates.