Refund Policy

Kindly review the terms and conditions provided below. To make a booking on Travofinder.com, you must understand and agree to the terms and conditions about the refund policy. These Terms and Conditions protect all bookings made with our consultants (by phone or email) and online through this website.

We require all cancellation requests to be sent via email so we can review and help with refund processing according to our airline's refund policy and conditions.

We can modify these Terms of Use at any time and for any reason as we see fit. Any alterations will be communicated by updating the "Last updated" date of the Terms of Use, and you acknowledge that using our Services afterwards signifies acceptance of the revised terms. It is essential to check the Terms of Use regularly as they may be updated occasionally. If you keep using the Site after the new terms are posted, you accept them.

The Information provided on the website should not be distributed or used in areas that are against the law or regulations or where registration is required.

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  • Travofinder will process refunds after you meet the criteria outlined below:
  • The traveller has asked us to cancel and obtain a refund, which the airline policy allows.
  • Travelers do not overlook their flights. The majority of no-show bookings are non-refundable via the providers.
  • We acquire waivers from airlines, facilitating the cancellation and refund request process.

Determining the accurate date or specific time frame for reimbursing funds for the return flight ticket is tricky. Each application is processed consecutively. You will receive an email from us immediately after your application is flagged. However, this will only confirm your application and not ensure the refund can be approved.

Travofinder Refund Process

Once we receive your cancellation request, we will email you to confirm that we have accepted your request, though this does not necessarily mean that you are entitled to a refund.

Once we receive the request, we will consult with the relevant airlines and determine a waived fee according to their policies, keeping you informed about the airlines' choice. Remember that our refund relies on the airlines' discretion, and once they approve it, there may be a delay before you see the refund in your bank account.

  • Our Charges, which include the initial travel expense, are not refundable.
  • Every ticket refund comes with charges for each individual.
  • We will pass on those savings if we obtain a fee waiver from the airline or supplier.

Policy for Refunds on Cancellations

If you terminate your reservation and require a refund within 24 hours of the flight date, we will review and coordinate with the airline to process this refund. All cancellations will be subject to the airlines' policies regarding refunds.

We are committed to offering a precise representation of the travel itinerary for every booking on our website. There will also be circumstances when the details and ticket cost will not be displayed correctly on specific travel bookings. We noticed the error after you had verified your reservation. Should the price rise before then, you can either agree to the extra charge or void the reservation.

Should the airline approve your request for cancellation and refund, we will process the refund back to the account used for the original transaction. Generally, cancellations within the void window will require 24-72 business hours, whereas those made outside will take 4-5 business weeks. The transaction system of the financial institution could affect the timing. Make sure to familiarize yourself with the 'transaction' process of the financial institution.

If you receive double credit, you must return the excess credited amount to Travofinder.

Policy and Cancellation Charges for Modifying and Cancelling your Reservation

All confirmed airline tickets are completely non-refundable; however, the airline will consider your cancellation request and may provide a refund if you contact customer service to cancel your trip at least 24 hours before the flight's departure. Partially used tickets, including one-way, round trips, and multi-city, cannot be refunded or cancelled.

A non-Refundable ticket that has been exchanged can be utilized, meaning one can purchase a new ticket with the same airline at a price that is equal to or greater than the original to travel on another date. The airline's service policy dictates the policies for changing a non-refundable ticket.

A fare difference procedure occurs when airlines impose a fee for utilizing credit from an exchanged non-refundable ticket. The credit associated with these tickets commonly has a specific expiration date. You must verify and authenticate the particular date with the relevant airline. Before that date, it is required to secure a booking with the airline, utilize the credit, settle the cancellation fee, and incur any extra expenses (if the fare has risen) to forfeit the credit.

We only withdraw the confirmed trip if the airline permits it. In general, modifying booked trips can be somewhat tricky. We can ask for alterations in any part of a scheduled flight, including the dates, starting or ending points, or the entire itinerary, but this is done according to the policies set by the specific airline.

If you modify your itinerary, the airline may impose a penalty, a fare adjustment, and a change/exchange fee. Our travel professionals can provide you with the overall expense of changing your trip to a new one with the itinerary modifications you requested.